Reference

Terms and Conditions for Your angkot888 Account

These terms set out what you agree to when you open and use your angkot888 account, including how deposits via DANA, OVO, and GoPay are handled, what conduct is expected, and what happens when rules are not followed.

Account eligibility rulesDANA, OVO, GoPay wallet termsWithdrawal and verification stepsAccount suspension conditionsJurisdiction-dependent access
angkot888 Terms and Conditions for Your angkot888 Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any section of these terms is unclear, or if you believe your account has been actioned in a way that does not match what is written here, contact our support team directly. We handle terms-related queries through the channels below, and wallet-related disputes — including DANA, OVO, or GoPay transaction questions — are routed to a dedicated account team.

Live Chat Start a chat from your account dashboard for questions about specific clauses, account status, or wallet transaction disputes linked to these terms.
Email Support Send a detailed message for formal terms queries. Include your account reference and the specific clause you are asking about for a faster response.
Account Help Centre The Help Centre inside your account lists common terms questions, wallet verification steps, and the process for requesting a review of any account decision.
HOW WE HANDLE THIS

Account Security and Policy Transparency

Holding an account with us means we hold certain data about you — your registered contact, your verified wallet details for DANA, OVO, or GoPay, and your transaction history. Here is how we approach that responsibility and what these terms require of both sides.

Data Retention

We keep transaction records and account data for the period required by applicable rules in supported regions. You may request a summary of what we hold by contacting support.

Wallet Verification

Before a withdrawal is processed to DANA, OVO, or GoPay, the wallet must match the name on your registered account. This step is written into our terms to protect both sides.

Account Security Steps

Your account login uses an OTP sent to your registered contact. Never share that code. Under these terms, any action taken on your account after a valid OTP is treated as authorised.

Requesting Changes

To update registered wallet details or contest an account decision, submit a request through Live Chat or email. We review and respond in line with our stated support process.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to accounts and wallet use in Indonesia. If your question is not here, our support team can walk you through the specific clause.

Access and eligibility always depend on what local law permits in your region. These terms apply where the platform is accessible under local regulation — not universally across all areas.

We notify you of material changes through your registered account contact before they take effect. Continuing to use your account after that notice means you accept the updated terms.

Withdrawals are held until wallet ownership is verified. Under our terms, the wallet name must match your registered account exactly. Contact support to resolve a mismatch.

Accounts may be suspended for breach of these terms, including fraudulent activity, providing false registration details, or attempting to circumvent wallet verification requirements.

Send a request via email or Live Chat, including your account reference. We will respond with a summary of transaction records and account data held, in line with applicable rules.

Contact support with your account reference and the specific decision you are contesting. We will review the case against the written terms and respond with a clear explanation.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.